Frequently Asked Questions (FAQ)

1. How long does shipping take?
Orders are processed within 1–3 business days.
Estimated delivery time is 7–14 business days, depending on your location and carrier.

2. How do I track my order?
Once your order has shipped, you will receive a tracking number by email.
You can use this tracking number on our Track Your Order page to check delivery status.

3. What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
Email us with your order number and clear photos of the issue, and we will resolve it as quickly as possible.

4. How do refunds work?
We offer 30-day returns on unused items in their original packaging.
Once your return is approved and received, your refund will be issued to the original payment method.

5. How can I contact customer support?
You can reach us anytime at:
📧 info.thetrendsnapper@gmail.com

Our support team is available Monday – Friday, 9:00 AM – 6:00 PM (EST).
We reply within 24 hours.